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Humans

The biggest flaw in human decision-making – and how to fix it

Behavioural scientists Daniel Kahneman and Olivier Sibony explain why “noise” in professional judgements harms everything from criminal justice to medical treatments

By Graham Lawton

16 June 2021

New Scientist. Science news and long reads from expert journalists, covering developments in science, technology, health and the environment on the website and the magazine.

Siegfried Layda/Getty Images

If you have ever jumped to the wrong conclusion, made a terrible mistake thanks to your inbuilt biases or been subtly nudged back to your senses, then you are (a) human and (b) already on personal terms with the work of Daniel Kahneman, Olivier Sibony and Cass Sunstein. Thanks to their academic and popular writing, the world is now very familiar with what are collectively called “cognitive biases” – systematic errors in human thinking – and ways to correct them.

Sunstein co-wrote the highly influential book Nudge: Improving decisions about health, wealth and happiness with Richard Thaler, while Kahneman popularised the…

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